Thursday, August 23, 2012

The 25 Public Speaking Skills Every Speaker Must Have

Puzzle PiecesInspired by 25 Skills Every Man Should Know, I pondered a list of the 25 essential skills every public speaker should have. How did I do?

Every public speaker should be able to:
  1. Research a topic Good speakers stick to what they know. Great speakers research what they need to convey their message.
  2. Focus – Help your audience grasp your message by focusing on your message. Stories, humour, or other “sidebars” should connect to the core idea. Anything that doesn’t needs to be edited out.
  3. Organize ideas logically – A well-organized presentation can be absorbed with minimal mental strain. Bridging is key.
  4. Employ quotations, facts, and statistics – Don’t include these for the sake of including them, but do use them appropriately to complement your ideas.
  5. Master metaphors – Metaphors enhance the understandability of the message in a way that direct language often can not.
  6. Tell a story – Everyone loves a story. Points wrapped up in a story are more memorable, too!
  7. Start strong and close stronger – The body of your presentation should be strong too, but your audience will remember your first and last words (if, indeed, they remember anything at all).
  8. Incorporate humour – Knowing when to use humour is essential. So is developing the comedic timing to deliver it with greatest effect.
  9. Vary vocal pace, tone, and volume – A monotone voice is like fingernails on the chalkboard.
  10. Punctuate words with gestures – Gestures should complement your words in harmony. Tell them how big the fish was, and show them with your arms.
  11. Utilize 3-dimensional spaceChaining yourself to the lectern limits the energy and passion you can exhibit. Lose the notes, and lose the chain.
  12. Complement words with visual aidsVisual aids should aid the message; they should not be the message. Read slide:ology or the Presentation Zen book and adopt the techniques.
  13. Analyze the audience – Deliver the message they want (or need) to hear.
  14. Connect with the audience – Eye contact is only the first step. Aim to have the audience conclude “This speaker is just like me!” The sooner, the better.
  15. Interact with the audience Ask questions (and care about the answers). Solicit volunteers. Make your presentation a dialogue.
  16. Conduct a Q&A session – Not every speaking opportunity affords a Q&A session, but understand how to lead one productively. Use the Q&A to solidify the impression that you are an expert, not (just) a speaker.
  17. Lead a discussionAgain, not every speaking opportunity affords time for a discussion, but know how to engage the audience productively.
  18. Obey time constraintsMaybe you have 2 minutes. Maybe you have 45. Either way, customize your presentation to fit the time allowed, and respect your audience by not going over time.
  19. Craft an introduction – Set the context and make sure the audience is ready to go, whether the introduction is for you or for someone else.
  20. Exhibit confidence and poise These qualities are sometimes difficult for a speaker to attain, but easy for an audience to sense.
  21. Handle unexpected issues smoothly – Maybe the lights will go out. Maybe the projector is dead. Have a plan to handle every situation.
  22. Be coherent when speaking off the cuff – Impromptu speaking (before, after, or during a presentation) leaves a lasting impression too. Doing it well tells the audience that you are personable, and that you are an expert who knows their stuff beyond the slides and prepared speech.
  23. Seek and utilize feedbackUnderstand that no presentation or presenter (yes, even you!) is perfect. Aim for continuous improvement, and understand that the best way to improve is to solicit candid feedback from as many people as you can.
  24. Listen critically and analyze other speakers – Study the strengths and weakness of other speakers.
  25. Act and speak ethicallySince public speaking fears are so common, realize the tremendous power of influence that you hold. Use this power responsibly.

Wednesday, August 8, 2012

Better Public Speaking and Presentation

Ensuring That Your Words Are Always Understood

There are many things you can do to ensure that your verbal messages are understood time and time again.

Although somewhat obvious and deceptively simple, these include:
  • Keep the message clear.
  • Be prepared.
  • Keep the message simple.
  • Be vivid when delivering the message.
  • Be natural.
  • Keep the message concise.
Preparation is underrated. In fact, it is one of the most important factors in determining your communication successes. When possible, set meeting times and speaking and presentation times well in advance, thus allowing yourself the time you need to prepare your communications, mindful of the entire communication process. By paying close attention to each of these stages and preparing accordingly, you ensure that your communications will be more effective and better understood.

Of course, not all communications can be scheduled. In this case, preparation may mean having a good, thorough understanding of the office goings-on, enabling you to communicate with the knowledge you need to be effective, both through verbal and written communications.

Being Prepared: Guidelines for Thinking Ahead

Ask yourself: Who? What? How? When? Where? Why?

Who are you speaking to? What are their interests, presuppositions and values? What do they share in common with others; how are they unique?

What do you wish to communicate? One way of answering this question is to ask yourself about the "success criteria." How do you know if and when you have successfully communicated what you have in mind?

How can you best convey your message? Language is important here, as are the nonverbal cues discussed earlier. Choose your words and your nonverbal cues with your audience in mind. Plan a beginning, middle and end. If time and place allow, consider and prepare audio-visual aids.

When? Timing is important. Develop a sense of timing, so that your contributions are seen and heard as relevant to the issue or matter at hand. There is a time to speak and a time to be silent. "It's better to be silent than sing a bad tune."

Where? What is the physical context of the communication in mind? You may have time to visit the room, for example, and rearrange the furniture. Check for availability and visibility if you are using audio or visual aids.

Why? In order to convert hearers into listeners, you need to know why they should listen to you – and tell them if necessary. What disposes them to listen? That implies that you know yourself why you are seeking to communicate – the value or worth or interest of what you are going to say.

Be concise. Be brief. Use short words and sentences. Where appropriate, support these with short, easy-to-understand examples, which help demonstrate your message.